Housing Related Support (HRS)
We provide support tailored to your individual needs, helping you gain the skills and confidence to live independently.
What We Help With:
Personalised Support Plans: We work with you to create a plan based on a comprehensive needs assessment and risk assessment. These plans are reviewed regularly with you. Support is provided using the support/care planning approach.
Developing Independence: We help you develop skills for self-sufficiency. The Outcome Star (used by Adapt Resettlement, previously Vineyard Project) offers homeless people the opportunity to develop the skills and knowledge necessary to live successfully in their own independent accommodation and back to employment, through tenancy management, training, volunteering supported living, making a positive turn-around in their lives. We focus on the person rather than the problem, tailoring our services to meet individual’s specific needs through outcome star or outcome circle.
Advocacy: We can accompany you to appointments (like GP, health clinics, substance support services) and help you express your views. We offer advising and signposting on benefits issues, legal, asylum, budgeting, and access emotional support, advice and guidance.
Communication Skills: We support you in developing communication skills to participate confidently in activities promoting personal development (e.g., voluntary work, training, education, employment). We offer support in training, education and employment and can help develop social skills and access local training.
Collaboration: We work with external providers (like Renew) to ensure joined-up care.
Becoming 'Tenancy-Ready': Our goal is to support you towards becoming 'tenancy-ready' within an 18- to 24-month period. We hold regular review meetings to track progress. The Outcome Star is a tool for supporting and evidencing change when working with clients who are homeless, formerly homeless or at risk of becoming homeless. It is also a keywork/support plan tool, supporting service users in making changes by providing a map of the journey of change and a way of plotting progress. The star focuses on ten core areas critical to supporting people in the move away from homelessness: managing tenancy and accommodation, motivation and taking responsibility, self-care and living skills, managing money and personal administration, social networks and relationships, drugs and alcohol misuse, physical health, emotional and mental health, meaningful use of time, and offending/re-offending. All Outcome Star projects are underpinned by the assumption that positive growth is a possible and realistic goal for all service users and are designed to support as well as measure this growth by focussing on people’s potential rather than problems. They are all based on the same five-stage model of the process by which people make changes in areas of their life that are not working for them: 1) Stuck, 2) Accepting help, 3) Believing 4) Learning and 5) Self-reliance.
Moving On: We work with Housing Options to help secure independent tenancies once you are ‘tenancy-ready’. If needed, we liaise with the Floating Support Team or Housing Options for extensions or alternative move-on accommodation. We may consider our non-commissioned HRS services for further support if needed.
Intensive Housing Management (IHM)
We manage properties to ensure they are safe, welcoming, and supportive environments.
What Tenants Can Expect:
Safe & Comfortable Homes: We carry out regular repairs and ensure properties are warm and well-maintained. Safeguarding is a top priority.
Settling In: We welcome new service users, help them settle in, and ensure they understand their licence agreement and house rules.
Support with Essentials: We assist with completing housing and benefit forms and connect individuals with relevant food banks and similar support. We offer tenancy management ensuring long term leases in line with current housing benefit legislation, and tenants supported for length of tenancy.
Rights & Responsibilities: We help service users understand their rights and responsibilities regarding their tenancy and health & safety.
Efficient Management: We work within the Hull Housing Options framework and collaborate with the SART team, Environmental Health, and benefits departments. We aim to prepare and re-let rooms quickly (aiming for within 12 hours) to minimise void periods, working with Rough Sleeper teams and other groups where necessary. Adapt Resettlement is looking to partner with Local Housing Authority, Housing association and Private sector landlords in a new scheme for single people, couples and families who are classed as non-statutorily homeless. If you have properties that you find difficult to manage, maintain or let or simply want to make a difference to peoples' lives we can help you. We will help you to manage your properties effectively, taking out your day to day involvement.
Specific Support Areas
While our core focus is housing-related support and management, we understand that individuals often face interconnected challenges. Through our strong partnerships, we help tenants access specialist support in various areas. We can assist you in connecting with:
Substance Misuse Support: We work closely with services like Renew to support individuals dealing with drug or alcohol dependency. Adapt Resettlement works with people who are homeless or threatened with homelessness due to various issues such as substance misuse.
Mental Health Services: We collaborate with local NHS Mental Health Services to help tenants access assessments, therapy, and ongoing mental health support. Adapt Resettlement works with people who are homeless or threatened with homelessness due to various issues such as mental health.
Physical Health: We support tenants in registering with GPs and accessing NHS services for physical health needs, and can advocate alongside you at appointments if needed.